Returns & Exchanges
At Treehouse Toy Co., we want you and your little ones to love every piece. If you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on all unworn, unwashed apparel.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Package Your Items
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your package.
Drop Off and Track
Leave your package at any authorized carrier location; you will receive a confirmation email once your refund or exchange has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing